Privacy Policy

Last Updated: October 8, 2026

At RIWAA WEAR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Information you provide when contacting our customer support

  • Device, browser, and website usage information

We only collect information that is reasonably necessary to provide, maintain, and improve our services.

2. How We Use Your Information

We may use your personal information to:

  • Process and deliver your orders

  • Confirm your orders and provide delivery updates

  • Contact you regarding your purchase

  • Provide customer support

  • Process payments through available payment methods

  • Improve our website, products, and services

  • Prevent fraudulent or unauthorized transactions

  • Send promotional updates, offers, and information about our products, where permitted and where you have agreed to receive them

3. Payment Information

Payments may be processed through secure third-party payment providers. RIWAA WEAR does not intentionally store complete credit or debit card details on its servers.

Payment providers may collect and process your information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand how visitors use our website

  • Improve website performance

  • Support relevant marketing and promotional activities

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processing providers

  • Courier and delivery companies

  • Website and hosting service providers

  • Marketing and analytics service providers

  • Other service providers who assist us in operating our website and fulfilling orders

These parties are provided only with the information reasonably necessary to perform their services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Services

Our website may contain links, integrations, or services provided by third parties. These third parties may have their own privacy policies and security practices.

RIWAA WEAR is not responsible for the privacy practices of third-party websites or services that are outside our control.

We recommend reviewing the privacy policies of any third-party services you use through our website.

8. Marketing Communications

If you choose to receive promotional communications from us, we may contact you with information about new collections, products, offers, discounts, or promotions.

You may opt out of promotional communications at any time by following the available unsubscribe instructions or contacting us directly.

9. Children's Privacy

Our website is not specifically intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe that a child has provided personal information through our website, please contact us so that we can take appropriate action.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for certain uses of your information

  • Opt out of promotional communications

To make a privacy-related request, please contact us using the information provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

RIWAA WEAR
Email: ayeshasadiqa1598@gmail.com
Phone/WhatsApp: 03326758977
Business Address: Factory Area, Mian Kaleel Trast , Faisalabad

Thank you for trusting RIWAA WEAR with your information.